Privacy Policy
Who we are
We are Vanderberg Imaging Supplies, a leading Printer Repair Service provider in Nairobi, Kenya.
Third-Party Services and Tracking
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We use third-party services, like Google Analytics, to help us understand how visitors use our site. These services may collect information such as your IP address, browser type, and pages visited. This helps us improve our website and provide a better user experience.
Some embedded content, like videos or images from other websites, may also collect data about your interactions. These third-party sites may use cookies or other tracking technologies to monitor your activity.
Please note that third-party services have their own privacy policies, and we recommend reviewing them to understand how your data is being used.
Please be aware that we do not control the data practices of these third-party websites. They may track your interactions, especially if you have an account or are logged into their services. We recommend reviewing the privacy policies of any third-party service to better understand how your data is being used.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Our website uses cookies to remember your preferences (like your login details) and to help us analyze how our site is used. Some cookies are set by third-party services (such as analytics or embedded content) that may track your interaction with their services.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). When you interact with embedded content (such as videos or images) on our site, it behaves just as if you had visited the third-party site directly. These external websites may collect data about you, use cookies, or employ tracking technologies for various purposes, such as analytics or targeted advertising.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
As a leading Printer Repair Service provider in Nairobi, Kenya, we retain certain data, such as comments and their metadata, to ensure smooth operations and provide the best possible service. This data is kept indefinitely to help us recognize and approve follow-up comments without delay and maintain a reliable record of interactions.
For users who register on our site, personal information is stored securely, allowing us to provide you with seamless services, including any future requests related to your printer repair or maintenance needs. We may also retain data for legal or administrative purposes to comply with regulations.
All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
GDPR Compliance
If you are located in the European Union, you have the right to request access to the data we collect about you, request that we delete it, or ask for corrections. Please contact us for such requests.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
